E-commerce / Shopify Assistant (Full-Time)-ID373
Full Time Job @TalentSathi – Simplifying the Recruitment posted 2 months ago in Product Management Email JobJob Detail
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Experience 2 Year
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Industry E-commerce
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Qualifications Bachelor
Job Description
We are seeking a proactive and reliable Shopify Assistant to support our Shopify-based e-commerce business. This role will involve managing all aspects of our online store, including order fulfillment, product listing, customer support, and researching new products and trends. The ideal candidate will possess a strong attention to detail, a good eye for design, a willingness to learn, and an enthusiastic attitude toward supporting various aspects of the business. Training will be provided to equip the successful candidate with the skills needed to excel in this role.
Location: Hybrid/ Nepal (Krishna Galli Pulchowk)
Apply: Please send your resume to [email protected], we will fast-track the application process.
Key Responsibilities
Order Fulfillment: Ensure that all orders are processed, tracked, and shipped in a timely manner, coordinating with suppliers and updating customers as needed.
Product Management: Add, update, and manage product listings on the Shopify store, ensuring accuracy in descriptions, pricing, images, and inventory levels.
Customer Support: Handle customer inquiries via email, chat, and social media, addressing questions, resolving issues, and ensuring customer satisfaction.
Product Research: Conduct market research to identify new product opportunities and trends that align with our business goals and customer needs.
Design and Aesthetics: Assist with basic design tasks, ensuring product images, descriptions, and pages are visually appealing and align with the brand’s aesthetic.
Technical Support: Perform basic technical tasks on Shopify, such as updating website themes, customizing product pages, and troubleshooting minor issues.
Qualifications
Experience: Prior experience in e-commerce, retail, or customer service is preferred but not required.
Technical Skills: Familiarity with Shopify or other e-commerce platforms is a plus.
Design Sense: Good eye for design, with attention to detail in product presentation and aesthetics.
Research Skills: Strong research skills, able to analyze market trends and suggest new product ideas.
Attitude: Positive, proactive, and eager to learn. The ideal candidate is a self-starter who takes ownership of tasks and is willing to adapt.
Training and Development
We will provide comprehensive training to ensure you are fully prepared to handle all aspects of the role. This includes Shopify management, product research techniques, customer communication, and order fulfillment processes.
Benefits
Flexible work environment
Opportunity for growth within the company
Direct mentorship and training from experienced team members
Apply: Please send your resume to [email protected], we will fast-track the application process.