Social Media Manager Internship

Full Time Internship Work From Home Internship @Dainik Mandu Media Pvt. Ltd in Customer Service
  • New Baneshwor -31, Katyani Chowk, milan chowk marga, 44600
  • Post Date : February 10, 2023
  • Apply Before : February 12, 2023
  • Salary: ₨10,000.00 - ₨15,000.00 / Monthly
  • 17 Application(s)
  • View(s) 760
Email Job

Job Detail

  • Experience 0-3 Months
  • Industry Marketing Agency
  • Qualifications Higher Secondary +2

Job Description

Social Media Manager Internship at Dainik Mandu

  • Manage and grow the company’s presence on social media platforms, including Facebook, Twitter, Instagram, and LinkedIn
  • Monitor social media analytics and adjust strategies as needed
  • Respond to customer inquiries via phone, email, and chat in a prompt and professional manner
  • Provide accurate and complete information to customers about products and services
  • Troubleshoot customer issues and escalate to the appropriate team as needed
  • Maintain a positive and empathetic demeanor at all times, even in challenging situations
  • Continuously improve customer satisfaction and retention by actively listening to customer feedback
  • Document customer interactions in the company’s CRM system
  • Stay up-to-date with the latest product and service offerings and changes
  • Collaborate with cross-functional teams to resolve customer issues and improve processes
  • Participate in training sessions and team meetings to learn and grow your skills

Salary / Stipend

10,000-15,000/-

Qualification for {Position Name}

  • Currently enrolled in a Bachelor’s or Master’s degree program, preferably in Business, Communications, or a related field
  • Excellent written and verbal communication skills
  • Ability to work in a fast-paced and dynamic environment
  • Strong problem-solving and conflict-resolution skills
  • Ability to work independently and as part of a team
  • Passion for helping others and providing excellent customer service
  • Familiarity with customer service software and technologies is a plus

Working Hours: 7 AM-3 PM, 3 PM – 11 PM, 11 PM-7 AM

Working Days:6 Days a Week

Working Location – Remote Work _ Work from Home

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