Technical Support
Full Time Internship @Veda posted 2 years ago in Customer Service Email JobJob Detail
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Experience 0-3 Months
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Industry Others
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Qualifications 7th- 8th Sem
Job Description
Support Training Executive Internship in Dhobighat at Veda
About Company
Veda is looking for candidates at Lalitpur for full time office position. Any final year or freshers pass out looking for internship in Lalitpur can apply for this position.
About Company
Veda – A flagship product of InGrails Private Limited, an all-in-one platform to manage operations, finances, and communications, and provide tools to run school virtually if required. Veda is a solution for the education field addressing the needs for a school to go digital.
What could a group of like-minded professionals across all niches achieve together? Think about impact! Think about making a difference! And of course, fun and fulfillment! If this sounds appealing, Ingrails Pvt. Ltd. Is for you. We’re a group of developers, designers, little entrepreneurs, artists, leaders, and whatnot building software solutions for millions of people in emerging nations. We are always on the lookout for people who can primarily gel with the team, bring innovation to the table, resonate deeply with consumers and the team, and occasionally, grind it out to make it easier for days to come. Our flagship EdTech platform, Veda is now a market leader with over 800 schools across Nepal actively using it. Veda has also reached Bangladesh and Brunei. That’s 1.6 million active users across multiple countries! We seek to build a solution for educational institutions of the future through digitization and data, and for that we seek professionals who resonate with our vision. If that sounds like a you thing and you seek to work with one of the fastest scaling companies in the country, you’ll definitely enjoy working at Ingrails. Before we forget, besides building the best and most innovative solutions, can you make us laugh too?
Job Description
- Troubleshooting technical issues
- Speaking to customers to quickly get to the root of their problem
- Diagnosing issues and solving them
- Setting up and configuring software
- Providing timely and accurate customer feedback
- Providing training to clients
- Supporting the roll-out of new features
- Providing support in the form of procedural documentation
- Testing and evaluating new technologies and features
- Documenting and reporting cases to senior-level if required
- Visiting clients (schools) if required.
Salary / Stipend
Rs. 15,000 for the first three month and job placement after 3 months depending upon the performance with increased salary.
Qualification for {Technical Support}
- Ability to work independently with little or no supervision on a daily basis.
- Strong interpersonal skills and a willingness to communicate
- Ability to work on multiple projects with different goals at the same time.
- Proficiency with computers, especially writing programs, such as Google Docs and Microsoft Word, Excel, and PowerPoint
Who can apply for Internship
Only those candidates can apply who:
- Good communication skill and writing skill
- Good knowledge on Computer and Microsoft package
- Able to work under pressure
- Must have two-wheeler
- Corporate Personality
Working Hours: 10 AM-5 PM
Working Days:6 Days a Week
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